Terms of Service for ZivaBlush

Welcome to ZivaBlush. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Account Terms

  • You may be required to create an account to access certain features of our website
  • You agree to provide accurate, complete, and up-to-date information
  • You are responsible for maintaining the confidentiality of your account credentials
  • We reserve the right to suspend or terminate accounts found to be inaccurate, fraudulent, or in violation of these terms

2. Pricing and Payment

  • All prices listed on the website are in INR (₹) and inclusive/exclusive of applicable taxes as specified
  • Prices are subject to change without prior notice
  • Payments must be made through approved methods (UPI, cards, net banking, wallets, Cash on Delivery if available)
  • We reserve the right to cancel any order due to pricing errors or suspected fraudulent activity

3. Product Descriptions

  • We strive to ensure that product descriptions, images, and details are accurate and up to date
  • However, minor variations in color, packaging, or appearance may occur due to screen differences or product updates
  • We do not guarantee that all product descriptions or other content are error-free

4. Order Acceptance

  • An order is considered accepted only after it has been confirmed and successfully processed
  • We reserve the right to cancel or refuse any order for reasons including but not limited to:
    • Product unavailability
    • Errors in pricing or product information
    • Suspicion of fraudulent activity
  • In case of cancellation, any payment made will be refunded as per our refund policy

5. Shipping and Delivery

  • Orders are processed within 7 to 10 business days
  • Delivery timelines vary based on location and courier partner availability
  • While we aim to deliver within estimated timelines, delays may occur due to external factors beyond our control
  • We are not liable for delays caused by courier partners, weather conditions, or unforeseen circumstances

6. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy
  • Products must meet eligibility criteria (unused, unopened, and in original condition unless defective)
  • Refunds will be processed after inspection and approval
  • Certain products may not be eligible for return due to hygiene or safety reasons

7. Prohibited Uses

You agree not to use our website:

  • For any unlawful or fraudulent purposes
  • To violate any applicable laws or regulations
  • To transmit viruses, malware, or harmful code
  • To attempt unauthorized access to our systems or data
  • To misuse, copy, or exploit website content without permission

8. Limitation of Liability

To the maximum extent permitted by law, [STORE NAME] shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Delays or failures in performance due to circumstances beyond our control

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, except as required by law.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Gurgaon, India.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: support@zivablush.in